1. Detailed description of goods and/or services
The Academy of Home-Based Learning is a business in the on-line education industry that provides education programs for learners.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 days and delivery confirmed by way courier reference and tracking number.
3. Export restriction
The offering on this website is available to global clients.
4. Return and Refunds policy
The provision of goods and services by The AOHBL is subject to availability. In cases of unavailability, The AOHBL will refund the client in full within 30 days. Cancellation of orders by the client will attract a 7 % administration fee. Please note that if the goods are damaged to the point that they cannot be resold a 50% fee will be charged.
5. Customer Privacy policy
The AOHBL shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
6. Payment options accepted
Payment may be made via Visa, MasterCard and PayPal
7. Card acquiring and security
Card transactions will be acquired for The AOHBL via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by The AOHBL separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is American Dollars ($)
10. Responsibility
The AOHBL takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and The AOHBL chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
12. Variation
The AOHBL may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by Dr E.T. Grossi based in South Africa trading as The Academy of Home-Based Learning and with registration number 2020/058405/07 and Dr E.T. Grossi (Director(s)/Member(s)/Owner(s)).
14. The AOHBL contact details
Company Physical Address: 52 Seashore, 32 Lagoon Drive
Email: richard@grossi.co.za Telephone: (+27) 0826591767
